This document specifies the form and content of warranties / guarantees provided by the manufacturer and / or supplier to consumers, so as to achieve consumers’ reasonable expectations for the products. This document is applicable to transactions, including online transactions, of new and used products between business and consumers. It also applies to product-related services required to complete the transactions (for example, tailoring service required for clothes purchasing).
Basic Data
Standard ID
GB/T 42504-2023 (GB/T42504-2023)
Description (Translated English)
Guidelines on consumer warranties/guarantees
Sector / Industry
National Standard (Recommended)
Classification of Chinese Standard
A16
Classification of International Standard
03.080.30
Word Count Estimation
15,119
Date of Issue
2023-03-17
Date of Implementation
2023-03-17
Issuing agency(ies)
State Administration for Market Regulation, China National Standardization Administration
