GB/T 39012-2020 English PDF (GBT39012-2020)

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GB/T 39012-2020: Consumer product safety--Guidelines for risk alert
GB/T 39012-2020
GB
NATIONAL STANDARD OF THE
PEOPLE’S REPUBLIC OF CHINA
ICS 03.120.01
A 00
Consumer product safety - Guidelines for risk alert
ISSUED ON: JULY 21, 2020
IMPLEMENTED ON: JULY 21, 2020
Issued by: State Administration for Market Regulation;
Standardization Administration of the People's Republic of
China.
Table of Contents
Foreword ... 3 
Introduction ... 4 
1 Scope ... 5 
2 Normative references ... 5 
3 Terms and definitions ... 5 
4 General rules for risk early-warning of consumer product safety ... 6 
5 Rating of risk early-warning of consumer product safety ... 7 
6 Process of risk early-warning of consumer product safety ... 11 
Annex A (normative) Method to determine social tolerance level of consumer
product safety risk ... 15 
Annex B (informative) Examples of determining early-warning level of
consumer product safety risk ... 17 
Bibliography ... 19 
Consumer product safety - Guidelines for risk alert
1 Scope
This Standard specifies information such as general rules for risk early-warning,
rating method for early-warning, early-warning process of consumer product.
This Standard applies to relevant government authorities, industry
organizations and consumer product production and operation enterprises to
carry out early-warning of consumer product safety within their respective
responsibilities.
2 Normative references
The following referenced documents are indispensable for the application of
this document. For dated references, only the edition cited applies. For undated
references, the latest edition of the referenced document (including any
amendments) applies.
GB/T 22760-2008, General principles for risk assessment of consumer
product safety
GB/T 35253-2017, Dividing principles of risk warning on product quality
safety
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
3.1 consumer product
product that is designed, produced mainly for but not limited to personal use,
including product components, parts, accessories, instructions for use and
packaging
[GB/T 35248-2017, definition 2.2]
3.2 consumer product safety
the state that consumer product is exempt from unacceptable risk
[GB/T 28803-2012, definition 3.4]
3.3 harm
damage to human health or property
NOTE: Rewrite GB/T 20002.4-2015, definition 3.1.
3.4 risk
a comprehensive measure of harm, including likelihood and extent of harm
[GB/T 22760-2008, definition 2.5]
3.5 risk assessment
a whole process that includes risk analysis and risk evaluation
[GB/T 22760-2008, definition 2.11]
3.6 early-warning
predict and issue alarms for possible abnormal conditions or emergencies
[GB/T 35253-2017, definition 3.7]
3.7 rating of early-warning
alert level divided according to the urgency of the emergency, the development
trend and the degree of possible harm
[GB/T 35253-2017, definition 3.8]
4 General rules for risk early-warning of consumer
product safety
4.1 Scientific method
When conducting risk early-warning of consumer product safety, it needs to use
reasonable and reliable scientific methods to make risk early-warning process
objective and comprehensive.
4.2 Standardized process
Risk early-warning of consumer product safety is carried out according to
standardized process. Various links are connected organically. The overall work
is proceeded smoothly from beginning to end, so as to improve efficiency and
reduce costs for risk early-warning of consumer product safety.
5.2.1 Overview
Considering the safety risks of consumer products and the social tolerance of
consumer product safety risks, according to the relevant regulations of GB/T
35253-2017, the risk early-warning level of consumer product safety is divided
into four levels: red, orange, yellow, and blue.
5.2.2 Red early-warning (level I early-warning)
When an extremely serious consumer product safety risk event occurs, which
may greatly threaten the safety of the national consumer product market, have
a very bad negative impact on the construction of the consumer product industry,
cause social unrest, and seriously damage the interests of consumers, it should
issue a red early-warning, that is, consumer product with serious risk has low
social tolerance.
5.2.3 Orange early-warning (level II early-warning)
When a serious consumer product safety risk event occurs, which may threaten
the safety of the national consumer product market, have a major negative
impact on the construction of the consumer product industry, cause social panic,
and harm the interests of consumers, it should issue an orange early-warning.
Include the followings:
a) Consumer product with serious risk has medium social tolerance;
b) Consumer product with medium risk has low social tolerance.
5.2.4 Yellow early-warning (level III early-warning)
When a serious consumer product safety risk event occurs, which may affect
the safety of the national consumer product market, have a certain negative
impact on the construction of the consumer product industry, disrupt social order,
and affect consumer interests, it should issue a yellow early-warning. Include
the followings:
a) Consumer product with serious risk has medium social tolerance;
b) Consumer product with medium risk has low or medium social tolerance;
c) Consumer product with low risk has low or medium social tolerance;
d) Consumer product with tolerable risk has low social tolerance.
5.2.5 Blue early-warning (level IV early-warning)
When a general consumer product safety risk event occurs, which will basically
have no impact on the national consumer product market safety, consumer
d) Risk report information of production and operation enterprises;
e) Consumer complaint information;
f) Media public opinion information.
6.3 Comprehensive research and judgment
Verify, analyze and organize risk information. Use the corresponding risk
assessment method to obtain the safety risk level. At the same time, consider
the social tolerance of consumer product safety risk. According to the
determination method for early-warning level given in Clause 5, analyze and
judge the early-warning level of consumer product safety risk. Use
comprehensive research and judgment results as the basis for early-warning
release and early-warning response.
6.4 Release of risk early-warning
6.4.1 Release range of risk early-warning
Government authorities in charge, industry organizations, and consumer
product manufacturers and other early-warning release agencies, according to
the results of risk information research and judgment, form early-warning
notification and issue early-warning within a certain range:
a) Government authorities in charge:
- Issue risk early-warning notices to production and operation enterprises
to remind or notify them to take timely measures to reduce risks;
- Issue risk early-warning announcement to the society to remind
consumers to pay attention to and prevent the risks and hazards of related
consumer products.
b) Industry organizations:
Issue risk early-warning notices to production and operation enterprises
to remind or notify them to take timely measures to reduce risks.
c) Consumer product manufacturers:
Issue risk early-warning notices within the company to remind or notify
them to take timely risk avoidance measures.
6.4.2 Content of risk early-warning relea...