GB/T 35966-2018: High technology service industry service quality evaluation guidelines

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Scope

This Standard specifies the evaluation principles, evaluation contents, evaluation
methods, evaluation process and evaluation report for the service quality evaluation of
the high technology service industry.
This Standard applies to the service quality evaluation of high technology service
industry; evaluation indexes for a certain field can be set based on this Standard.

Basic Data

Standard ID	GB/T 35966-2018 (GB/T35966-2018)
Description (Translated English)	High technology service industry service quality evaluation guidelines
Sector / Industry	National Standard (Recommended)
Classification of Chinese Standard	A12
Classification of International Standard	03.080.01
Word Count Estimation	10,126
Date of Issue	2018-02-06
Date of Implementation	2018-09-01
Issuing agency(ies)	State Administration for Market Regulation, China National Standardization Administration